Questions? We Have Answers!
Find the information you need about applying, registering, wait lists, authorization codes, fees, transcripts, and more.
Application and Registration
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How do I apply?
Submit an online application. For additional information on the application process, click here.
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What is the next step after I apply?
Review the getting started page.
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What is my username to log in to AccessRío?
Username format is:
First Name.Last Name and last 4 digits of Student ID
Example: john.smith1234
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What is my password to log in to AccessRío?
Your password is your 6-digit birthday, example: 120895 if born on December 8, 1995. If you are having problems logging in, please contact Technical Support.
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How do I check for holds on my records?
There are many reasons a student might have a hold placed on their records. To check for holds, log in to AccessRío, click the Student tab, and under Registration Tools click Registration Status.
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What if I do not have a registration time ticket?
If you do not have a registration time ticket, you have either not applied for the semester you are attempting to register for, or your application has not been processed. Please allow four business days to process. Once you apply and your application is processed, you will be able to register for classes at your assigned time.
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How do I register or add a class?
- Log in to AccessRío
- Click on the Student tab
- Click on Add/Drop Classes
- Select the Term and click Submit
- Register by entering the CRN in one of the empty boxes underneath Add Classes Worksheet
- Click Submit Changes
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How do I drop a class?
Once all debts and holds are cleared you can:
- Log in to AccessRío
- Go to the Student tab
- Click Add or Drop Classes
- Choose the semester you want to drop classes and click Submit
- Select the drop-down box for the class you want to drop and click Drop
- Click Submit Changes
If you have a hold or debt and would like to drop a class, you can:
- Come to the Admissions & Records counter with a photo ID or,
- Fax a letter requesting to be dropped. Include your full name, date of birth, Río Hondo student ID number, 5-digit CRN number of the class to be dropped, and a copy of your photo ID. Sign the letter and fax it to (562) 692-8318.
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What if the class is full?
If the class is full, you need to add yourself to the wait list before the semester starts. Once the semester begins, you will need to go to the class to see if the instructor can give you an Add Code.
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What should I do if my class is cancelled?
Nothing. Your fees will automatically be adjusted or refunded.
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Can I register on campus or by phone?
No. All registrations must be done electronically through AccessRío.
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When is my registration date?
Your registration date can be located either on our registration dates and times page or through AccessRío:
- Log in to AccessRío
- Click the Student tab
- Click Registration Status
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What is a prerequisite?
A prerequisite is a course that must be completed before enrolling in your desired course.
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Do I need official transcripts to clear a prerequisite?
Yes. If you are using a class taken at another school, we will need to have official transcripts on file to be able to clear the prerequisite. You should also bring any supporting documentation you may have (e.g., syllabus, catalog description) from the other school to help your counselor establish equivalency for the course.
Wait List Questions
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What is a wait list?
A wait list is an electronic list of students who would like to enroll in a closed class. Joining a wait list does NOT guarantee enrollment into any class and not all classes have wait lists. Students on a wait list must meet all registration requirements, including time conflicts and prerequisite requirements.
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How do I join a wait list?
Log in to AccessRío. Go to Registration Tools by clicking on the Student tab and click Add/Drop Classes. Enter the CRN of the class. You will be advised if the class is closed and be given the option of adding to the wait list if there is space available. To place yourself on the wait list, use the drop-down menu and select Wait list, and click Submit.
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What if the wait list is full?
- Periodically check for openings on the wait list.
- Attend the first class meeting to possibly get an Add Code from the instructor.
- For an online class, email the instructor to possibly get an Add Code.
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Can I be on a wait list for more than one class?
Yes. You can be on a wait list for different subjects but you cannot be on more than one wait list for the same course/or any time conflict.
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How can I monitor my wait list position?
Log in to AccessRío, go to the Student tab, and click Registration Tools. Click Add/Drop, click Registration, select Term, and go to Student Detail Schedule. Check your position next to the course.
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How do I know if a seat in the class becomes available while I am on the wait list?
If a seat becomes available, you will be notified via RíoMail on AccessRío. We strongly recommend you check your RíoMail daily.
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How do I add the class once I am notified?
Log in to AccessRío and click the Student tab. On Registration Tools, click Add or Drop Classes. Go to the specific class in your list. Use the drop-down box and highlight Register for the Course. Click Submit Changes to complete the registration.
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How long do I have to add the class once a seat becomes available?
Once a seat becomes available, you have 48 hours (including weekends) to add the class. All holds must be cleared before registering.
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What if I miss the 48 deadline to add the class after I was notified?
Your name is automatically removed from the wait list and the next student on the list is notified. You may add yourself to the wait list again and will be notified if seats become available.
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What if I am on a wait list and no seat becomes available before the first class meeting?
You must attend the first class meeting. Your name will appear on the instructor’s roster as being on the wait list. If there are seats available, the instructor may provide you with an Add Code. This does not guarantee enrollment into any class.
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What if I am on a wait list and the instructor provides me with an Add Code at the first class meeting?
You cannot add a course with an Add Code until after the first class meeting.
- Log in to AccessRío, go to the Student tab and click Add or Drop Classes in Registration Tools.
- Go to the specific class on your wait list. Using the drop-down box, highlight Register and submit changes.
- Follow the prompts to enter the 4-digit Add Code.
Entering a Registration Add Authorization Code is a two-step process.
- Enter the Registration Add Authorization Code and click the Validate button. The status will change from Incomplete to Pending.
- Once the status is Pending, click the Submit Changes button to finalize the process.
Add Authorization Code
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How do I get an Add Code?
- You must attend the first class meeting.
- For an online class, you will need to contact the instructor via email on the first day of class. Please include the five-digit CRN in your email.
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How do I add a class with an Add Code?
Add Codes are only valid after the first class meeting. Log in to AccessRío, go to the Student tab, and click Add or Drop Classes in Registration Tools.
- If you are on the waitlist:
- Click the drop-down box next to the class you want to add and select Re-Add.
- Click Submit Changes. You will then see the Validation page.
- Enter the Add Code
- Click Validate
- Click Submit Changes
- If you are NOT on the waitlist:
- Enter the CRN
- Click Submit Changes. You will then see the Validation page.
- Enter the Add Code
- Click Validate
- Click Submit Changes
- If you are on the waitlist:
Fees/Refunds/Tax Information
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How much are the registration fees?
A list of fees can be found here.
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Do I need any paperwork to receive a refund?
No. All refunds are processed automatically after the last day to drop classes with a refund has passed.
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When do refunds get processed?
Refunds are processed after the last day to drop classes with a refund has passed.
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When will I get my refund?
Your refund will be mailed to the address on record. It should arrive about 45 business days after the last day to drop classes with a refund has passed.
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How do I get a copy of my IRS Form 1098-T for my taxes?
To get a copy of your 1098-T, click here.
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When are my fees due?
Fees are due as soon as you register for a class. Failure to pay your fees promptly will prevent you from registering for the next term and from receiving transcripts. A hold will remain on your record until the fees are paid.
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How do I pay my enrollment fees?
You can pay your enrollment fees through AccessRío, or in person at the payment window during the first two weeks of the semester.
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Why am I being charged Out of State fees?
When you filled out your application to attend Río Hondo College, there were a number of questions you were required to answer. Some of these questions are used to automatically determine your residency status.
If you have been a California resident for 1 year and 1 day prior to the start of the semester, you can come to the Admissions and Records office to petition to have your residency changed.
You will need to fill out a Supplemental Residency Questionnaire and bring supporting documentation to prove that you are a California resident.
Student Information/Login Information
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How will I receive my student number?
Your student number will be included in the Welcome email you will receive after your application has been processed. Be sure to check your spam or junk folder for any Río Hondo College emails with registration instructions.
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How do I recover my forgotten student ID number?
To recover a forgotten student number, you can either bring a photo identification to the Admissions and Records counter or request your student ID number by filling out the form below.
Note:
- If your name has changed since you attended Rio Hondo College, you will need to have supporting documentation such as court/divorce documents, marriage license, etc.
- For online requests, we can only email your student ID number to the email currently on file.
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Why can’t I get my student ID number over the phone?
We are unable to disclose a student ID number without verifying that we are giving it to the student it was issued to. Unfortunately, there is no way to do this over the phone.
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How do I retrieve a lost login for AccessRío?
You will need to contact Technical Support.
Transcripts/Verification
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How do I request my official transcripts?
Visit our transcripts page.
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How do I get unofficial transcripts?
Visit our transcripts page.
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How do I find the status of my transcripts request?
Visit our transcripts page.
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How do I get verification of my enrollment or degree?
Visit our verification page.
Miscellaneous
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What does Pass / No Pass mean?
Taking classes “Pass / No Pass” means that you are requesting to receive credit for a course without receiving a letter grade of A, B, C, D, or F. As long as you earn the equivalent of an A, B, or C, you will receive a “Pass” for the grade of record on your official transcript. If you earn the equivalent of a D or F, you will receive a “No Pass”. Classes taken “Pass / No Pass” do not affect your GPA.
In addition to courses in which all students are evaluated on a “Pass / No Pass” basis, students may enroll in one course each semester on a “Pass / No Pass” basis. They may elect at registration, or no later than the end of the third week, whether the basis of evaluation is to be “Pass / No Pass” or a letter grade. (For summer school, this is by the end of the first week.)
Important: Students will not be allowed to request a letter grade after the dates listed on the Río Hondo College website, nor request a letter grade for previously completed courses in which they earned a “Pass”.
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What is the last day to drop a class without a “W”?
This depends on the class format. The three most common formats are full term, first half, and second half. The drop dates for these classes can be viewed on the Important Dates and Deadlines page.
Please note that many classes are offered in other formats and have different drop dates unique to the class. It is recommended that students refer to the class schedule to verify the drop date for each specific class they are enrolled in.
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How can I get more information about Graduation/Commencement?
Visit our Graduation page for more information on Graduation and Commencement. If you still need more information please drop by the Admissions and Records office (Room SS-120) or contact us for more information.
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How many units must I take to be considered full-time?
For the Fall and Spring semesters, the minimum requirement to be considered full-time is 12 units. During the Summer semester, the minimum is 4 units.
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What does an “R” mean on my class schedule?
An “R” on your class schedule means the class meets on Thursdays.