Get Help with Canvas Learning Management System
The Office of Distance Education at Río Hondo is dedicated to providing students with the support services that they need to be successful online students. Be sure to visit our Frequently Asked Questions (FAQ) page for answers to your most common questions. Below you will find information on the various levels of support available to students, tips for being a successful online student, as well as information on various campus services.
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Computer Access Options
Computers with high-speed internet access are available to Río Hondo students in the library and in the Business Lab.
Library Information
The Library is located in the Learning Resources Center (LRC) on the second floor.Library hours and general information
Business Lab Information
The Business Lab is located in LR 118. See the District Lab Website for hours and days of operation: -
Canvas Resources for Students
Below are Canvas Guides that should help you with getting started using Canvas:
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Additional Guides
Proctorio
Proctorio is an automated test proctoring software that may be used when you take a test in Canvas. Every course is different and this tool may not be needed for every class always check with your instructor. Below is helpful information to get you started with using Proctorio. -
Getting Help
Office of Distance Education
Monday through Thursday
8:00am to 4:30pmFriday
8:00am to 3:00pmRoom LR125 (First Floor of the Library Building)
Phone: (562) 463-3218Distance Education Support Request Form to submit your questions.
Canvas Live Support
The college offers 24/7 chat support for all students. Please use the link below for After-Hours support for Canvas issues (Example: A quiz will not load or Canvas is giving you an error message). For items such as not seeing classes or you are unable to login please contact the Office of Distance Education.I need academic assistance
If you have any comments or concerns about your online class (transfer issues, academic questions), please click on one of the links below to contact your Division Dean or an Online Counselor.